They had business process that continually changed and were frustrated with the inflexible IT systems in place which required extensive modifications to match modified business process. We took time to understood Talk's business, assessed their existing business systems, business process and architected a better long term solution.
We recommended that the best approach would be to deploy a 3rd party workflow system that allowed for integration into the existing applications they had, providing flexibility and retaining infrastructure investments. The approach resulted in a plan that maximises cost effectiveness.
Talk Communication accepted our recommendations as the solution gave them the flexibility needed at minimal cost.
The following projects have been undertaken:
Assessment of Workflow products against Talk Communications requirements including Microsoft Workflow (Windows Workflow part of .NET framework)
Recommendation of Singularity Business Process Management product
Project Description |
Provide road map for Business Process Management solutions.
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Solution Recommended |
Singularity Business Process Management + integration to existing infrastructure
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Technical environment |
Microsoft .NET Application Development, SQLServer, C#, Windows Server 2003, Visual Studio, SQL Reports, IIS |
Recommendations accepted and a project success.